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Postgraduate Certificate in Email Marketing and CRM

Thursday, 15 January 2026 06:05:04

International students can apply

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  • Admission open 2026
Overview Entry Requirements Course Structure Fees and Payment Plans Accreditation Apply Now

Postgraduate Certificate in Email Marketing and CRM

The Postgraduate Certificate in Email Marketing and CRM equips professionals with advanced skills to master customer relationship management and email marketing strategies. Designed for marketers, business owners, and CRM specialists, this program focuses on data-driven campaigns, automation tools, and personalized customer engagement.


Learn to optimize email deliverability, analyze customer behavior, and drive ROI-focused results. Whether you're advancing your career or scaling your business, this certificate offers practical, industry-relevant expertise.


Ready to elevate your marketing game? Explore the program today and unlock your potential in the digital marketing landscape!

Course Content

  • • Foundations of Email Marketing
    • Customer Relationship Management (CRM) Strategies
    • Email Campaign Design and Optimization
    • Data Analytics and Performance Measurement
    • Segmentation and Personalization Techniques
    • Automation Tools and Workflow Design
    • Compliance and Ethical Practices in Email Marketing
    • Advanced CRM Integration and Management
    • A/B Testing and Conversion Rate Optimization
    • Emerging Trends in Email Marketing and CRM

Fee and payment plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

1 month

2 months

This programme does not have any additional costs.


Course fee

The fee for the programme is as follows:

1 month:GBP £140

2 months:GBP £90


Apply Now

  1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.lk

+44 (0) 20 3608 0144



Career Path

Email Marketing Specialist: Focuses on creating and managing email campaigns to drive engagement and conversions. High demand in industries like e-commerce and retail.

CRM Manager: Oversees customer relationship management systems to enhance customer retention and loyalty. Key role in sectors like finance and telecommunications.

Digital Marketing Strategist: Develops comprehensive marketing strategies, integrating email marketing and CRM tools for optimal results. Highly sought after in tech and consulting firms.

Marketing Automation Specialist: Implements and manages automation tools to streamline marketing processes. Growing demand in SaaS and B2B industries.

Customer Insights Analyst: Analyzes customer data to provide actionable insights for marketing strategies. Essential in data-driven industries like healthcare and retail.

Why this course?

The Postgraduate Certificate in Email Marketing and CRM holds immense significance in today’s market, especially in the UK, where email marketing remains a cornerstone of digital strategies. According to recent data, 89% of UK marketers use email marketing as their primary channel for customer acquisition, and 73% consider it central to their CRM strategies. This certificate equips professionals with advanced skills to leverage email marketing tools, automate CRM workflows, and drive customer engagement in a competitive landscape. Below is a 3D Line chart showcasing the growth of email marketing adoption in the UK over the past five years:

Year Adoption Rate (%)
2018 78
2019 81
2020 84
2021 87
2022 89
With the rise of personalization and automation in CRM, this certification ensures learners stay ahead of trends, making it a valuable asset for career growth in the UK’s dynamic digital marketing landscape.

Who should apply?

Audience Profile Why This Course is Ideal UK-Specific Insights
Marketing Professionals looking to specialise in email marketing and CRM strategies. Gain advanced skills in customer relationship management and email campaign optimisation to drive engagement and ROI. Over 70% of UK businesses use email marketing as a core channel, making expertise in this area highly sought-after.
Recent Graduates seeking to enter the digital marketing field with a competitive edge. Build a strong foundation in CRM tools and email marketing techniques to stand out in the job market. Digital marketing roles in the UK have grown by 30% in the past 5 years, with email marketing being a key skill.
Small Business Owners aiming to enhance customer retention and grow their brand. Learn how to create targeted email campaigns and leverage CRM systems to build lasting customer relationships. UK SMEs report a 40% increase in customer retention when using CRM systems effectively.
Career Changers transitioning into digital marketing roles. Acquire practical, industry-relevant skills in email marketing and CRM to pivot into a thriving sector. Over 50% of UK marketers say email marketing delivers the highest ROI, making it a valuable skill for career switchers.