Career Path
ICT Support Specialist
Provides technical assistance and troubleshooting for ICT systems, ensuring smooth operations for businesses.
Systems Administrator
Manages and maintains ICT infrastructure, including servers, networks, and software systems.
IT Project Manager
Oversees ICT projects, ensuring timely delivery and alignment with organizational goals.
Network Engineer
Designs and implements network solutions to support business communication and data transfer.
Why this course?
The Undergraduate Certificate in ICT Systems Support and Management holds significant value in today’s market, particularly in the UK, where the demand for skilled IT professionals continues to rise. According to recent statistics, the UK tech sector employs over 1.7 million people, with IT support roles accounting for a substantial portion of this workforce. The certificate equips learners with essential skills in system administration, network management, and troubleshooting, addressing the growing need for professionals who can manage and maintain complex ICT infrastructures.
| Year |
IT Support Jobs |
| 2019 |
250,000 |
| 2020 |
270,000 |
| 2021 |
290,000 |
| 2022 |
310,000 |
| 2023 |
330,000 |
The certificate is particularly relevant as businesses increasingly rely on digital transformation to stay competitive. With
cybersecurity threats and
cloud computing becoming critical areas, professionals trained in ICT systems support are in high demand. This qualification not only enhances employability but also provides a pathway for career progression in a rapidly evolving industry.
Who should apply?
| Ideal Audience |
Description |
| Aspiring IT Professionals |
Individuals looking to start a career in ICT systems support and management, with a focus on gaining foundational skills in troubleshooting, network management, and system administration. |
| Career Changers |
Professionals from non-IT backgrounds seeking to transition into the UK’s thriving tech sector, where demand for ICT support roles has grown by 12% in the past year. |
| Recent Graduates |
Graduates aiming to enhance their employability with practical ICT skills, as 82% of UK employers value certifications in IT support and management. |
| Small Business Owners |
Entrepreneurs looking to manage their own ICT systems efficiently, reducing reliance on external IT support and saving costs. |
| Tech Enthusiasts |
Individuals passionate about technology who want to formalise their knowledge and explore opportunities in the UK’s £200 billion digital economy. |
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