London School of International Business Logo

Postgraduate Certificate in AI and CRM Integration

Thursday, 04 December 2025 03:10:07

International students can apply

APPLY NOW
  • graduation-hat
    Short course
  • clock3
    310 already enrolled
  • 100% Online
  • Admission open 2025
Overview Entry Requirements Course Structure Fees and Payment Plans Accreditation Apply Now

Postgraduate Certificate in AI and CRM Integration

The Postgraduate Certificate in AI and CRM Integration equips professionals with cutting-edge skills to merge artificial intelligence with customer relationship management systems. Designed for business analysts, IT specialists, and marketing professionals, this program focuses on leveraging AI to enhance customer insights, streamline operations, and drive business growth.


Participants will master tools like machine learning, data analytics, and CRM platforms, preparing them for high-demand roles in digital transformation. Gain hands-on experience and industry-relevant knowledge to stay ahead in a competitive landscape.


Ready to transform your career? Explore the program today and unlock your potential in AI-driven CRM solutions!

Course Content

  • • Foundations of Artificial Intelligence and Machine Learning
    • Customer Relationship Management (CRM) Systems and Strategies
    • Data Integration and Management for AI-Driven CRM
    • AI-Powered Personalization and Customer Insights
    • Ethical Considerations in AI and CRM Integration
    • Advanced Analytics and Predictive Modeling for CRM
    • Automation and Chatbots in Customer Engagement
    • AI-Driven Marketing and Sales Optimization
    • Case Studies and Real-World Applications of AI in CRM
    • Capstone Project: Designing an AI-Integrated CRM Solution

Fee and payment plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

1 month

2 months

This programme does not have any additional costs.

Course fee

The fee for the programme is as follows:

1 month:GBP £140

2 months:GBP £90

Apply Now

  1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
APPLY NOW

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.lk

+44 (0) 20 3608 0144



Career Path

AI Solutions Architect

Design and implement AI-driven CRM systems to enhance customer engagement and operational efficiency.

CRM Data Analyst

Analyze customer data using AI tools to uncover insights and improve decision-making processes.

AI Integration Specialist

Integrate AI technologies with existing CRM platforms to streamline workflows and boost productivity.

Customer Insights Manager

Leverage AI-powered CRM tools to predict customer behavior and tailor marketing strategies.

Why this course?

The Postgraduate Certificate in AI and CRM Integration is a critical qualification for professionals aiming to thrive in today’s data-driven market. With the UK’s AI market projected to grow by 35% annually, reaching £803.7 million by 2025, and CRM adoption increasing by 22% in the last two years, the integration of AI and CRM systems has become a cornerstone of business transformation. This certification equips learners with the skills to harness AI-driven insights for customer relationship management, addressing the growing demand for professionals who can bridge the gap between technology and business strategy. Below is a 3D Line chart showcasing the growth of AI and CRM adoption in the UK:

Year AI Market Growth (£M) CRM Adoption (%)
2021 300 65
2022 450 70
2023 600 75
2024 700 80
2025 Who should apply?

Audience Profile Why This Course is Ideal UK-Specific Insights
Professionals in Marketing, Sales, or IT The Postgraduate Certificate in AI and CRM Integration equips you with cutting-edge skills to streamline customer relationship management using AI-driven tools, enhancing efficiency and decision-making. Over 60% of UK businesses are investing in AI to improve customer experience, making this qualification highly relevant for career growth.
Aspiring Data Analysts Learn to harness AI for CRM data analysis, enabling you to uncover actionable insights and drive business strategies. The UK’s data analytics sector is projected to grow by 25% by 2025, creating high demand for skilled professionals.
Tech Entrepreneurs Gain the expertise to integrate AI into CRM systems, helping you build innovative solutions and stay ahead in the competitive tech landscape. The UK tech sector raised £24 billion in 2022, highlighting the opportunities for AI-driven startups.
Career Switchers Transition into the high-demand field of AI and CRM integration with a qualification that bridges technical and business expertise. AI-related job postings in the UK increased by 40% in 2023, reflecting the growing need for skilled talent.