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Undergraduate Certificate in Customer Relationship Management for Beauty Businesses

Saturday, 02 August 2025 03:44:48

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Overview Entry Requirements Course Structure Fees and Payment Plans Accreditation Apply Now

Undergraduate Certificate in Customer Relationship Management for Beauty Businesses

The Undergraduate Certificate in Customer Relationship Management for Beauty Businesses equips learners with essential skills to build and maintain strong client connections in the beauty industry. This program focuses on customer retention, personalized service strategies, and loyalty program development tailored to beauty brands.


Designed for aspiring beauty professionals, entrepreneurs, and salon managers, it combines CRM tools with industry-specific insights to enhance client satisfaction and drive business growth.


Ready to elevate your beauty business? Explore this program today and transform your approach to customer relationships!

Course Content

  • • Introduction to Customer Relationship Management (CRM) in Beauty Businesses
    • Consumer Behavior and Psychology in the Beauty Industry
    • CRM Tools and Technologies for Beauty Brands
    • Building and Managing Customer Loyalty Programs
    • Data-Driven Marketing Strategies for Beauty Businesses
    • Customer Service Excellence in the Beauty Sector
    • Social Media and Digital Engagement for Beauty Brands
    • Personalization and Customization in Beauty CRM
    • Ethical Practices and Privacy in Customer Data Management
    • Measuring and Analyzing CRM Success in Beauty Businesses

Fee and payment plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

1 month

2 months

This programme does not have any additional costs.

Course fee

The fee for the programme is as follows:

1 month:GBP £140

2 months:GBP £90

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  1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
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Got questions? Get in touch

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+44 75 2064 7455

admissions@LSIB.lk

+44 (0) 20 3608 0144



Career Path

CRM Specialist for Beauty Brands

Focus on managing customer data, loyalty programs, and personalized marketing campaigns for beauty businesses.

Beauty Business Analyst

Analyze customer behavior and sales trends to optimize CRM strategies for beauty and skincare brands.

Customer Experience Manager

Enhance customer satisfaction by implementing CRM tools tailored to the beauty industry.

Why this course?

The Undergraduate Certificate in Customer Relationship Management (CRM) is a vital qualification for beauty businesses in today’s competitive market. With the UK beauty industry valued at £27 billion in 2023 and projected to grow by 3.5% annually, businesses must prioritize customer retention and satisfaction to thrive. A CRM-focused qualification equips professionals with the skills to leverage data-driven strategies, personalize customer experiences, and build long-term loyalty—key factors in a sector where 68% of customers are influenced by tailored recommendations. Recent UK statistics highlight the importance of CRM in beauty businesses: - 72% of customers expect personalized interactions. - Businesses with strong CRM strategies report a 25% increase in customer retention. - 58% of beauty brands now use CRM tools to enhance customer engagement. Below is a responsive 3D Line chart and a clean CSS-styled table showcasing these trends: ```html

Metric 2020 2021 2022 2023
Customer Retention Increase (%) 18 20 22 25
Personalization Expectation (%) 65 67 70 72
CRM Tool Adoption (%) 45 50 Who should apply?

Ideal Audience Why This Course is Perfect for You
Beauty Business Owners With over 50,000 beauty businesses in the UK, standing out is crucial. This Undergraduate Certificate in Customer Relationship Management equips you with the skills to build loyal clientele and boost retention.
Aspiring Beauty Entrepreneurs If you're planning to launch your own beauty brand, mastering CRM strategies will help you create a strong foundation for customer satisfaction and business growth.
Beauty Professionals From salon managers to freelance makeup artists, this course helps you enhance client interactions and increase repeat bookings, a key factor in the £30 billion UK beauty industry.
Marketing Professionals in Beauty Learn how to tailor CRM strategies specifically for the beauty sector, ensuring your campaigns resonate with UK consumers who spend an average of £1,000 annually on beauty products and services.