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Graduate Certificate in People-Centered Communication Skills

Saturday, 21 February 2026 13:46:08

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Overview Entry Requirements Course Structure Fees and Payment Plans Accreditation Apply Now

Graduate Certificate in People-Centered Communication Skills

The Graduate Certificate in People-Centered Communication Skills equips professionals with the tools to foster meaningful connections and drive collaboration. Designed for leaders, managers, and team members, this program focuses on empathy, active listening, and effective dialogue to enhance workplace dynamics.


Through practical strategies and real-world applications, learners will master interpersonal communication and build trust in diverse environments. Whether you're advancing your career or improving team performance, this certificate empowers you to lead with clarity and compassion.


Ready to transform your communication skills? Explore the program today and take the first step toward impactful leadership!

Course Content

  • • Foundations of People-Centered Communication
    • Active Listening and Empathy in Professional Settings
    • Conflict Resolution and Mediation Techniques
    • Building Trust and Rapport in Diverse Teams
    • Effective Feedback and Coaching Strategies
    • Storytelling and Narrative Techniques for Engagement
    • Emotional Intelligence in Communication
    • Cross-Cultural Communication and Inclusivity
    • Digital Communication and Virtual Collaboration Skills
    • Leadership Communication for Inspiring Change

Fee and payment plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

1 month

2 months

This programme does not have any additional costs.


Course fee

The fee for the programme is as follows:

1 month:GBP £140

2 months:GBP £90


Apply Now

  1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.lk

+44 (0) 20 3608 0144



Career Path

Communication Specialists: Professionals who excel in crafting and delivering impactful messages across various platforms, ensuring clarity and engagement.

HR Managers: Leaders who leverage people-centered communication to foster workplace harmony, resolve conflicts, and drive employee engagement.

Public Relations Officers: Experts in managing an organization’s public image through strategic communication and media relations.

Training and Development Coordinators: Individuals who design and deliver training programs to enhance communication skills across teams.

Customer Experience Managers: Specialists who use communication skills to improve customer satisfaction and build lasting relationships.

Why this course?

Graduate Certificate in People-Centered Communication Skills is increasingly vital in today’s market, where effective interpersonal and organizational communication drives success. In the UK, 86% of employers cite communication skills as a critical factor in hiring decisions, according to a 2023 report by the Confederation of British Industry (CBI). Additionally, 72% of employees believe that improved communication skills enhance workplace productivity, as highlighted by the Chartered Institute of Personnel and Development (CIPD). These statistics underscore the growing demand for professionals equipped with advanced communication competencies. The program addresses current trends, such as the rise of remote work and the need for inclusive communication in diverse teams. With 60% of UK businesses adopting hybrid work models, as reported by the Office for National Statistics (ONS), the ability to communicate effectively across digital platforms is essential. This certificate equips learners with the tools to navigate these challenges, fostering collaboration and leadership in dynamic environments. Below is a responsive 3D Line chart and a clean CSS-styled table showcasing UK-specific statistics: ```html

Year Employers Valuing Communication Skills (%) Employees Valuing Communication Skills (%)
2020 80 65
2021 82 68
2022 84 70
2023 86 72
```

Who should apply?

Audience Profile Why This Course is Ideal UK-Specific Insights
Professionals seeking to enhance their people-centered communication skills to build stronger workplace relationships. This course equips learners with advanced interpersonal skills, fostering collaboration and empathy in diverse teams. In the UK, 85% of employers value soft skills like communication as critical for career progression (CIPD, 2023).
Managers and team leaders aiming to improve employee engagement and retention. Learn to create inclusive environments and resolve conflicts effectively, boosting team morale and productivity. UK businesses lose £28 billion annually due to poor communication (HR Review, 2022).
HR professionals focused on fostering a people-first culture. Gain tools to design communication strategies that align with organisational values and employee well-being. 72% of UK employees say effective communication improves job satisfaction (Gallup, 2023).
Graduates transitioning into roles requiring strong interpersonal and leadership skills. Develop confidence in navigating workplace dynamics and delivering impactful messages. Over 60% of UK graduates cite communication as a key skill gap when entering the workforce (NUS, 2023).