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Postgraduate Certificate in IT Service Continuity and Incident Management

Sunday, 19 October 2025 07:10:51

International students can apply

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Overview Entry Requirements Course Structure Fees and Payment Plans Accreditation Apply Now

Postgraduate Certificate in IT Service Continuity and Incident Management

The Postgraduate Certificate in IT Service Continuity and Incident Management equips professionals with advanced skills to ensure business resilience during disruptions. This program focuses on incident response, risk mitigation, and service continuity planning.


Designed for IT managers, service delivery professionals, and business continuity specialists, it combines theoretical knowledge with practical tools to manage crises effectively. Gain expertise in aligning IT services with organizational goals while minimizing downtime.


Ready to enhance your career? Explore this program today and become a leader in IT service resilience!

Course Content

  • • IT Service Continuity Management Principles
    • Incident Management Frameworks and Best Practices
    • Risk Assessment and Business Impact Analysis
    • Disaster Recovery Planning and Implementation
    • ITIL® Practices for Service Continuity and Incident Management
    • Cybersecurity Incident Response and Recovery
    • Communication Strategies During IT Disruptions
    • Regulatory Compliance and Legal Considerations
    • Tools and Technologies for Incident Management
    • Continuous Improvement in IT Service Continuity

Fee and payment plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

1 month

2 months

This programme does not have any additional costs.


Course fee

The fee for the programme is as follows:

1 month:GBP £140

2 months:GBP £90


Apply Now

  1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.

Got questions? Get in touch

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+44 75 2064 7455

admissions@LSIB.lk

+44 (0) 20 3608 0144



Career Path

IT Service Continuity Manager

Oversees the development and implementation of IT service continuity plans to ensure business resilience during disruptions. High demand in the UK job market with salaries ranging from £45,000 to £70,000.

Incident Management Specialist

Focuses on resolving IT incidents swiftly to minimize downtime. Key skills include problem-solving and communication. Salaries typically range from £35,000 to £55,000.

Disaster Recovery Analyst

Designs and tests disaster recovery strategies to ensure data and system availability. Growing demand with salaries between £40,000 and £60,000.

IT Risk and Compliance Officer

Ensures IT systems comply with regulatory standards and mitigates risks. Salaries range from £50,000 to £75,000, reflecting the critical nature of the role.

Why this course?

The Postgraduate Certificate in IT Service Continuity and Incident Management is increasingly vital in today’s market, where businesses face growing cybersecurity threats and operational disruptions. In the UK, 39% of businesses reported a cyberattack in 2022, highlighting the need for skilled professionals in IT service continuity and incident management. This qualification equips learners with advanced skills to design, implement, and manage robust IT service continuity plans, ensuring minimal downtime and data loss during incidents. The demand for IT service continuity professionals is rising, with the UK IT services market projected to grow at a CAGR of 5.2% from 2023 to 2028. This growth underscores the importance of specialized training in incident management and service continuity. Below is a 3D Line chart and a table showcasing UK-specific statistics on cyber incidents and market trends:

Year Cyber Incidents (%)
2020 32
2021 36
2022 39
Professionals with this certification are well-positioned to address the increasing complexity of IT systems and the growing emphasis on regulatory compliance, such as GDPR. By mastering IT service continuity and incident management, learners can enhance their career prospects and contribute to organizational resilience in an evolving digital landscape.

Who should apply?

Audience Profile Why This Course is Ideal UK-Specific Relevance
IT Professionals Enhance your expertise in IT service continuity and incident management, ensuring business resilience and operational efficiency. Over 70% of UK businesses rely on IT services, making incident management skills critical for minimising downtime.
Risk Managers Develop strategies to mitigate risks and manage incidents effectively, aligning with industry best practices. With cyberattacks increasing by 31% in the UK in 2023, risk management skills are in high demand.
Business Continuity Planners Learn to design and implement robust continuity plans, ensuring minimal disruption during crises. UK businesses lose an estimated £8.8 billion annually due to IT disruptions, highlighting the need for skilled planners.
Aspiring IT Leaders Gain the knowledge to lead IT teams in managing incidents and maintaining service continuity, boosting career prospects. The UK IT sector employs over 1.6 million people, with leadership roles growing by 12% year-on-year.