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Postgraduate Certificate in Salesforce Administration and CRM

Wednesday, 10 September 2025 17:40:08

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Postgraduate Certificate in Salesforce Administration and CRM

The Postgraduate Certificate in Salesforce Administration and CRM equips professionals with advanced skills to manage and optimize Salesforce platforms. Designed for IT professionals, business analysts, and CRM enthusiasts, this program focuses on data management, automation, and customer relationship strategies.


Participants gain hands-on experience in Salesforce configuration, reporting, and system integration, preparing them for high-demand roles in the digital economy. Whether you're advancing your career or transitioning into CRM, this certification offers a competitive edge.


Transform your career today—explore the program and unlock your potential in Salesforce Administration!

Course Content

  • • Introduction to Salesforce and CRM Fundamentals
    • Salesforce Data Management and Security
    • Customization and Configuration in Salesforce
    • Salesforce Automation Tools (Workflow, Process Builder, and Flow)
    • Reporting and Dashboards in Salesforce
    • User Management and Role Hierarchy
    • Salesforce Integration and APIs
    • Salesforce AppExchange and Third-Party Tools
    • Advanced Salesforce Administration and Best Practices
    • Preparing for Salesforce Administrator Certification

Fee and payment plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

1 month

2 months

This programme does not have any additional costs.

Course fee

The fee for the programme is as follows:

1 month:GBP £140

2 months:GBP £90

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  1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
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+44 75 2064 7455

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+44 (0) 20 3608 0144



Career Path

Salesforce Administrator: Manages Salesforce platforms, ensuring optimal performance and user support. High demand in the UK job market.

CRM Consultant: Specializes in implementing and optimizing CRM solutions to enhance customer relationships and business processes.

Business Analyst: Bridges the gap between business needs and Salesforce solutions, focusing on data-driven decision-making.

Salesforce Developer: Designs and customizes Salesforce applications to meet specific business requirements.

Data Analyst: Analyzes CRM data to provide actionable insights, supporting strategic business decisions.

Why this course?

The Postgraduate Certificate in Salesforce Administration and CRM is a highly sought-after qualification in today’s market, particularly in the UK, where the demand for Salesforce professionals continues to surge. According to recent data, the UK Salesforce ecosystem is projected to create over 100,000 new jobs by 2026, with Salesforce Administrators being among the most in-demand roles. This certification equips learners with advanced skills in Salesforce Administration, CRM implementation, and data management, aligning perfectly with the growing need for digital transformation across industries. The UK’s tech sector, valued at over £1 trillion, is increasingly adopting Salesforce solutions to streamline operations and enhance customer experiences. A recent survey revealed that 87% of UK businesses using Salesforce reported improved customer satisfaction, highlighting the platform’s critical role in driving business success. Professionals with this certification are well-positioned to capitalize on these trends, as they gain expertise in configuring Salesforce systems, managing workflows, and leveraging analytics for strategic decision-making. Below is a 3D Line chart and a table showcasing key UK-specific statistics related to Salesforce adoption and job growth: ```html

Statistic Value
UK Salesforce Ecosystem Value £1 trillion
Projected Salesforce Jobs by 2026 125,000
Businesses Reporting Improved Customer Satisfaction 87%
``` This certification not only enhances career prospects but also addresses the UK’s growing reliance on Salesforce and CRM technologies, making it a strategic investment for professionals aiming to thrive in the digital economy.

Who should apply?

Who is this for? Why it’s relevant
Aspiring Salesforce Administrators The Postgraduate Certificate in Salesforce Administration and CRM is perfect for those looking to break into the Salesforce ecosystem. With over 80% of UK businesses using CRM systems, this qualification opens doors to a growing industry.
IT Professionals If you’re an IT professional seeking to upskill, this course equips you with the tools to manage Salesforce platforms effectively. Over 60% of UK IT roles now require CRM expertise, making this a valuable addition to your skill set.
Career Changers Looking to transition into a tech-focused role? Salesforce Administration is one of the most in-demand skills in the UK, with job postings increasing by 25% in the last year alone.
Business Analysts For business analysts aiming to streamline operations, this course provides the knowledge to leverage Salesforce for data-driven decision-making. Over 70% of UK companies report improved efficiency after implementing CRM systems.