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Undergraduate Certificate in Principal Business Administration and Customer Relations

Wednesday, 05 November 2025 14:26:05

International students can apply

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Overview Entry Requirements Course Structure Fees and Payment Plans Accreditation Apply Now

Undergraduate Certificate in Principal Business Administration and Customer Relations

The Undergraduate Certificate in Principal Business Administration and Customer Relations equips learners with essential skills to excel in business management and customer service. Designed for aspiring professionals, this program focuses on strategic planning, effective communication, and relationship-building.


Ideal for those seeking to enhance their administrative expertise or transition into leadership roles, the curriculum combines practical knowledge with real-world applications. Gain the tools to drive organizational success and deliver exceptional customer experiences.


Ready to advance your career? Explore this program today and unlock your potential in business and customer relations!

Course Content

  • • Business Communication and Professional Writing
    • Principles of Customer Relationship Management (CRM)
    • Fundamentals of Business Administration
    • Marketing Strategies and Consumer Behavior
    • Financial Management for Business Operations
    • Leadership and Team Management
    • Digital Tools for Business Efficiency
    • Ethics and Legal Considerations in Business
    • Conflict Resolution and Negotiation Skills
    • Data Analysis for Business Decision-Making

Fee and payment plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

1 month

2 months

This programme does not have any additional costs.


Course fee

The fee for the programme is as follows:

1 month:GBP £140

2 months:GBP £90


Apply Now

  1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.lk

+44 (0) 20 3608 0144



Career Path

Business Administrator

Oversee daily operations, manage resources, and ensure organizational efficiency. High demand in the UK job market with competitive salary ranges.

Customer Relations Manager

Build and maintain client relationships, resolve issues, and enhance customer satisfaction. Essential for businesses focusing on customer retention.

Operations Coordinator

Streamline processes, coordinate teams, and improve workflow efficiency. A critical role in industries prioritizing operational excellence.

Client Services Specialist

Provide tailored support, address client needs, and ensure service quality. Increasingly sought after in customer-centric industries.

Why this course?

The Undergraduate Certificate in Principal Business Administration and Customer Relations is a pivotal qualification in today’s competitive market, equipping learners with essential skills to navigate the evolving business landscape. In the UK, customer-centric strategies are increasingly vital, with 89% of businesses prioritizing customer experience as a key differentiator (Statista, 2023). This certificate bridges the gap between administrative expertise and customer relationship management, addressing the growing demand for professionals who can streamline operations while fostering client loyalty. The UK’s business administration sector is projected to grow by 7% annually, driven by digital transformation and the need for efficient operational frameworks (Office for National Statistics, 2023). Professionals with this certification are well-positioned to capitalize on these trends, as they gain proficiency in areas like data-driven decision-making, communication, and customer engagement. Below is a responsive 3D Line chart and a clean CSS-styled table showcasing UK-specific statistics:

Year Customer Experience Priority (%) Business Growth (%)
2021 85 5
2022 87 6
2023 89 7
This qualification not only aligns with current industry needs but also empowers learners to drive organizational success in a customer-focused economy.

Who should apply?

Ideal Audience Why This Course is Perfect for You
Aspiring Business Leaders The Undergraduate Certificate in Principal Business Administration and Customer Relations is designed for individuals aiming to step into leadership roles. With over 5.9 million private sector businesses in the UK (2023), this course equips you with the skills to manage teams, streamline operations, and enhance customer satisfaction.
Customer Service Professionals If you're passionate about delivering exceptional customer experiences, this course will help you master customer relations strategies. In the UK, 85% of businesses prioritise customer retention, making this qualification invaluable for career growth in customer-facing roles.
Career Changers Looking to pivot into business administration? This course provides a solid foundation in business principles and customer engagement, ideal for those transitioning into new industries. With 1.3 million job vacancies in the UK (2023), now is the perfect time to upskill.
Recent Graduates Stand out in a competitive job market by gaining practical skills in business administration and customer relations. Over 70% of UK employers value candidates with specialised qualifications, making this certificate a smart investment in your future.